brandon Customer Detective Work
Posted July 28, 2010 12:00 PMOne might say the most challenging part of being an automotive service technician at autoclinic of brandon is diagnosing a problem before it can be fixed.
Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it's not something obvious, it's easy for the customer to focus on the fixing and not the diagnosing.
Let us at autoclinic of brandon introduce you to something we'll call 'Customer Detective Work' – helping your technician find clues to what's wrong.
We start with the detective basics: What, Where and When. Play along with me; You come in to autoclinic of brandon and your car is making a funny sound...
- Q: Where's the sound?
- A: Around the right front wheel.
- Q: What kind of sound?
- A: Kind of a clunk, clunk sound.
- Q: When do you hear the sound?
- A: When I turn and accelerate.
- Q: Right and left? Forward and back?
Do you see where we're going? You're gathering additional information to help your technician at autoclinic of brandon know where to start. Based on your car and the tech's experience, he'll know where to look and can start with the obvious suspects.
You can see how that would be more helpful than dropping the car off with a note that says "making a funny noise."
If the tech can experience the problem personally, he's better able to make a diagnosis and repair and then test to see if the repair solved the problem.
Ask us for details.
autoclinic of brandon
901A WEST BRANDON BLVD
brandon, florida 33511
813-654-8686
The Fallacy of Cheap Tires
Posted July 22, 2010 12:00 PM
Do you ever shop for shoes in one of our tampa area shoe stores?
When buying a running shoe, is quality important?
Does durability matter as long as the shoes look fabulous?
Would you rather have one pair of long lasting shoes or two pair of lower quality shoes at the same price?
Is the warranty important when buying tires?
When you choose new tires in brandon, what's the most important factor for you?
Give us a call at autoclinic of brandon at 813-654-8686 for tire recommendations.
You know, buying tires in brandon is a big deal. It's a big ticket item so you know you'll be spending a lot. You're not only concerned about the price, but you want to know that it'll be a long time before you need to buy new tires again.
And of course there's the safety aspect as well. The tires do a lot of work – they carry the weight of the vehicle and you and your passengers. They need to be up to the task. You want to be sure they hold the road and provide good traction. If you carry heavy loads or tow a trailer, the tires need a high load rating to be up for the job.
As a tire professional, I think it's important that people understand the effect of price on a tire's performance and durability. When I was a kid, my dad had a saying, "Pay twice as much and buy half as many."
Dad applied that to a lot of things. He thought that one high quality suit would last longer and look better than two cheap suits. The saying really seems to hold true when it comes to shoes and boots, too.
I buy high-quality work shoes because I spend a lot of time on my feet. They're more comfortable, have important safety features like steel toes and non-slip soles and they last at least twice as long as cheap shoes. I feel I get very good value for my money.
I apply the same thinking to tires. The major tire brands that you're familiar with are known as Tier 1 tires. These tires are well-engineered and very high quality. Comparable tires are usually in the same price range from brand to brand.
Stepping down in price you come to private label tires. Some large tire store chains carry tires with the chain's own brand. It's important to know that most private label tires are built by the same Tier 1 brands that you are familiar with, so they are a quality product. You can ask your tire professional who makes their private brand.
The lowest priced tires on the market are Tier 3 tires. These tend to be imported from China or South America. Since you get what you pay for, you can't expect a Tier 3 tire to deliver the same performance and durability as the others.
So let's say you need new tires. You've determined the features you need. So you have several options, including price options. Now, you've probably heard the term 'it's a 40,000 mile/64,000 km tire' or 'it's a 60,000 mile/97,000 km tire'. Simply put, the manufacturer warrantees the tire for 'X' number of miles/kilometers. If that's important to you, look for the warranty.
What's the difference in the tires with higher mileage warranties? It's the rubber compounds and the amount of tread material. As you might expect, you'll pay more for the longer-lasting tire.
Now the cheapest tires you can find won't have a manufacturer's mileage warranty, or if it does, it'll be relatively low. That brings us back to dad's saying; if you buy the cheapest Tier 3 tire you can, you will likely go through two sets in the time it would take to wear out one set of good quality tires. And the good tires won't cost twice as much, so you'll end up paying more per mile/km driven with the cheap tires.
Hey, I realize that sometimes the budget will only allow for a Tier 3 tire. I make them available for my customers who need them because I would rather see them driving with safe, new tires than pushing their old tires beyond their safety limits. But at autoclinic of brandon, we always counsel our customers to buy as much tire as they can afford, because it will be much less expensive in the long run.
Your tires are the only parts of your vehicle that touch the road. You're only as safe as your tires are well built.
Buy value – not price.
autoclinic of brandon
901A WEST BRANDON BLVD
brandon, florida 33511
813-654-8686
autoclinic.autotipsblog.com
Economics of Maintenance for brandon Auto Owners
Posted July 16, 2010 1:00 AM
Buying a new car in brandon is always a big financial decision. The allure of that new car smell is powerful, to be sure. But what if your current car is still in good shape? How do you decide?
People in brandon who've been used to driving a new car every three to five years may be having second thoughts in this economy. For many, the question is, how does the certainty of a new car payment stack up against uncertain repairs for a car that may be out of warranty?
For purposes of our discussion, let's assume you live right here in brandon and have a five year old vehicle. It's now paid off. If you keep it, you fear that there'll be some repairs over the next five years, but you really don't know what to expect. For help we turned to maintenance and repair information for cars and trucks. With this data, they project likely service and repair costs for a particular make and model. They're able to use manufacturer's maintenance schedules and repair histories for the projections.
Of course, these projections can't predict what will happen to your vehicle in brandon, but they do give you information to use in your decision.
Let's look at the numbers for a five year old Toyota Camry V-6. In this example, the combined maintenance and repairs for the five year period is $5,748. This works out to an average of $96 a month. The year-by-year averages range from a low of $49 a month to $124 a month.
So compare $96 a month with a new car payment. And it's actually better news than that; you would still have maintenance expenses with a new car, so the repair element could be less than half that figure.
Here are numbers for some other five year old vehicles from around brandon:
- Ford Escape - $116 a month
- Chevy Silverado - $131 a month
- Jeep Grand Cherokee - $138 a month
- Hyundai Accent - $85 a month.
Now, if your vehicle is older than five years, have a chat with your brandon service advisor at autoclinic of brandon. We see hundreds of vehicles through our bays every month and we know your car. See if there's any particular problem in common with your vehicle that you might see over the next couple of years.
And of course, the best way to keep future repair costs down is to take care of all your scheduled maintenance. This is especially important in older vehicles that have had time to accumulate some deposits.
There are special motor oil formulations that help clean older engines and protect and recondition their seals and gaskets.
We hope this eliminates some of the unknowns in the decision to keep or trade.
Give us a call if you have any questions.
autoclinic of brandon
901A WEST BRANDON BLVD
brandon, florida 33511
813-654-8686
Looking Down the Road - Headlamps
Posted July 8, 2010 10:00 AMIf you've ever been driving around brandon and had a headlamp go out, you've probably just wanted to replace the bad bulb. If your car uses halogen headlamps, they dim over time. So if you just put in one, they won't have the same brightness, which can be distracting and will affect your field of vision.
To have your headlights inspected, visit us at autoclinic of brandon. We're at 901A WEST BRANDON BLVD in brandon, florida 33511. Or give us a call at 813-654-8686.
Experts at autoclinic of brandon recommend replacing your halogen headlamps every year. It's easy to remember if you do it when Daylight Saving Time changes in the fall. That way you'll have bright headlamps for those long florida winter nights.
There are other types of headlamps in addition to halogen. There are the old standard bulbs that have been around for decades. These are OK, but you can usually upgrade to halogen. They cost a little more but you can't believe the difference. If you do a lot of night driving you might want to use a premium halogen bulb that filters out the yellow hues and gives a very white light that's a lot like daylight.
You may have noticed those bluish headlights on luxury cars. They are high intensity discharge or, HID lamps. They really light up the road. You can upgrade to HID on some vehicles. These cost quite a bit, but they'll last for the life of your car. If you want your friends to think you have HIDs, you can get halogens with a bluish tint - no one needs to know.
Seriously, though, night driving is all about reaction time – time to stop – time to get out of the way. You can't react to what you can't see. You need headlamps that'll give you a good view down the road and good peripheral vision as well. Your headlights need to be aimed correctly so you can see and to keep your lights from shining off into oncoming traffic.
You may have seen older vehicles with headlights that are awfully dim and maybe even yellow. That's because the plastic headlight lenses have gotten cloudy and yellowed with age. They can be replaced, but many brandon service centers offer a service to restore the lens that's a lot cheaper.
You can't drive if you can't see. AAA reports that nine out of ten vehicles have dirty or yellowed headlamps. So run the window squeegee over your headlights when you gas up to clear the dirt and bugs. Get your lenses restored if they need it and don't forget to replace your standard or halogen bulbs every fall.
autoclinic of brandon
901A WEST BRANDON BLVD
brandon, florida 33511
813-654-8686